Dashboard
Total Revenue
₦3.2M
↗ 4.2% from last month
Active Orders
847
↗ 1.7%
New Users
1,457
↘ 2.9%
Total Riders
2,023
↗ 0.9%
Total Revenue
↗92%
Completion Rate
↗ 0.9%
42%
Retention (30d)
↗ 3.1%
⚠️ 3 OTP failures in last hour — flagged for review
🔴 Rider R-0482 rating below 3.5 — auto-suspended
📍 High demand Lekki — 14 pending, 6 riders available
Recent Orders
| Order | Route | Rider | Status | Amount |
|---|
Live Orders Map — Lagos
🟢 Online Riders
312
🔵 Active Deliveries
847
🟡 OTP Pending
23
🔴 Flagged
3
Order Management
Total Today
1,247
Completion
94.2%
Avg Time
32min
Cancellations
72
All Orders
| Order | Time | Route | Rider | Status | ₦ | Action |
|---|
Rider Management
Total
2,847
Online
312
⏳ Pending Verify
12
Click to review →
Avg Rating
4.6★
All Riders
| ID | Name | Status | Rating | Deliveries | Wallet | Actions |
|---|
Users
Total
8,421
Active (30d)
3,847
Business
412
Retention
42%
Users
| ID | Name | Type | Orders | Joined | Status |
|---|---|---|---|---|---|
| U-4821 | Chidi Okonkwo | Individual | 47 | Jan 2026 | Active |
| U-3920 | Adaeze Fashina | Business | 1,284 | Dec 2025 | Active |
| U-3102 | TechCo Ltd. | Enterprise | 4,521 | Nov 2025 | Active |
Disputes & Support
Open
3
Resolved Today
8
Avg Resolution
4.2hrs
SLA Breach
1
Open Disputes
| ID | Order | Type | By | Age | Priority | Actions |
|---|---|---|---|---|---|---|
| D-0094 | DYS-01270 | Package Damage | User | 2h 15m | High | |
| D-0093 | DYS-01265 | Late Delivery | User | 5h 40m | Medium | |
| D-0091 | DYS-01258 | Wrong Address | Rider | 26h ⚠️ | SLA Breach |
Revenue
GMV Today
₦3.2M
↗ 18%
Commission
₦480K
Net Revenue
₦392K
Pending Payouts
₦1.1M
Refunds
₦28K
Weekly GMV (₦M)
Withdrawals
| Rider | ₦ | Bank | Action |
|---|---|---|---|
| Emeka A. | ₦28,500 | Access | |
| Musa K. | ₦15,200 | GTBank |
Wallets
Total Held
₦4.8M
Pending
₦1.1M
Processed
₦680K
Queue
| Rider | ₦ | Bank | Time | Status | Actions |
|---|---|---|---|---|---|
| Emeka A. | ₦28,500 | Access ****4821 | 14:02 | Pending | |
| Musa K. | ₦15,200 | GT ****3920 | 13:48 | Pending |
Broadcasts
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History
Push All Users: Weekend surge! Extra riders in Lekki.
2hrs ago · 8,421 recipients
SMS Riders: Peak 4-8PM — 1.5x bonus active.
6hrs ago · 2,847 recipients